Shipping & Payments

Below you will find information regarding how to purchase, shipping, and available payment methods.

1. How to make a purchase

Our store does not use an electronic shopping cart or automatic checkout.

To purchase a product, you can contact us:

By phone: [PHONE]
Email: [EMAIL]

During our communication, we confirm:

  • product availability,
  • the price,
  • shipping costs,
  • the payment method,
  • shipping details.

We will then agree with you on how to complete the purchase.

2. Products without a listed price

Some items in our collection may not have a listed price.

This may occur especially with rare or collectible items, the value of which may depend on condition, rarity, edition, age, and other specific characteristics.

For these products, you can contact us and request:

  • price,
  • more information,
  • additional photos,
  • information regarding the condition of the item,
  • information regarding availability.

Any interest in a product without a listed price is examined upon contact.

3. Shipments

Shipments are carried out mainly via ELTA Courier.

After the order confirmation, we inform the customer about the estimated shipping and delivery time.

Courier: ELTA Courier

Shipping cost: [AMOUNT €]

In case the shipping cost differs due to size, weight, destination, or special characteristics of the shipment, the customer is informed before completing the purchase.

4. Delivery time

The delivery time depends on the destination and the courier service.

The estimated delivery time is communicated to the customer during communication and before completing the purchase.

In case of a delay due to the courier company or emergency conditions, we will try to inform the customer and help resolve the issue.

5. Payment Methods

Currently, the following payment methods are offered:

Bank deposit

The customer can make a payment via bank deposit.

The bank account details are provided during communication for the completion of the order.

Shipping takes place after the payment has been confirmed, unless otherwise agreed.

Cash on delivery

Payment can be made upon delivery of the package, through the courier's cash on delivery service, where available.

Any additional charge for the cash on delivery service is notified to the customer before the completion of the purchase.

6. Problem with the order

If there is any problem with the order or delivery, please contact us:

Phone: [PHONE]
Email: [EMAIL]

Please, where possible, mention:

  • your full name,
  • the product you purchased,
  • the date of the order,
  • the tracking number, if available,
  • and a brief description of the problem.

We will examine the issue and inform you about the next steps.

7. Returns

For the right of withdrawal and the product return process, you can see in detail the section "Returns & Right of Withdrawal" on the page Terms & Policies.

For distance purchases, the deadlines and exceptions provided by law apply.

8. Contact

For information regarding products, prices, availability, shipping, or orders:

Phone: [PHONE]
Email: [EMAIL]

We are at your disposal for any information regarding our collection.

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